1st and 2nd Line Support Engineer Buckinghamshire Percent - Ann

Position: 1st and 2nd Line Support Engineer Buckinghamshire 100 Percent £28,000 - 30,000 - Ann[...]
# 1st and 2nd Line Support Engineer#### Aylesbury, Buckinghamshire## 100 Percent View Profile#### Contact 100 Percent Apply on company site## Share:#### Stay Safe"Only access Gumtree from  and do not follow links sent by other users""Share photos and ask lots of questions about the items you are buying and selling""If an ad or reply sounds too good to be true, it probably is""Use the 'Reply to ad' button for your safety and privacy""Don't reply to email addresses hidden in text and pictures""Beware of fake Gumtree, eBay or escrow sites and invoices"1 of 6

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Hours:

Full Time Posted:
12 hours ago Salary:
£28,000 - 30,000 - Annum Recruiter:
100 Percent Closes:
04 Aug 2026

Course:
No

Recruiter Type:
Direct Employer## Description1st and 2nd Line Support Engineer    Aylesbury    £28,000 to £30,000 + Benefits including 10% Pension, free parking.
This is a fantastic opportunity for you, a 1st and 2nd Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support Engineer, to join a truly fabulous organisation – full details on application.
Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times. Also, to help the organastion to keep on top of its ever-changing IT requirements.
As the 1st and 2nd Line Support Engineer, you will be responsible for:
Provide 1st line IT support via phone, email and service desk      Log, prioritise and resolve support tickets      Troubleshoot hardware, software and network issues      Administer Microsoft 365 and Active Directory user accounts      Configure and deploy PCs, laptops, printers and mobile devices      Support ePOS and payment systems      Diagnose basic network and connectivity problems      Work with third-party providers on escalated issues      Maintain IT documentation and asset records      Provide occasional IT support for events    In order to be successful in your application for the 1st and 2nd Line Support Engineer position – Technical Support post, you should have:
At least 1 year’s experience in an IT support role      Strong Windows 10/11 and Microsoft 365 experience      Active Directory administration xjnqpsq skills      Basic networking knowledge (DNS, DHCP, troubleshooting)      Excellent communication and customer service skills      A methodical, organised approach      A positive, helpful attitude    Essential:
Full UK driving licence and access to your own vehicle.
If you are a 1st and 2nd Line Support Engineer, IT Support Engineer, or similar, looking for an exciting new opportunity for a fantastic organisation, please send your CV to me today as this position will go quickly
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