First-Line Tech Support Engineer — VoIP & Networking
Job in
Aylesbury, Buckinghamshire, HP19, England, UK
Listed on 2026-07-04
Listing for:
Francisco Partners
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Francisco Partners is looking for a Tier 1 Technical Support Engineer based in Aylesbury, UK. This position involves engaging customers through various channels and providing first-line technical support to resolve issues efficiently.
The ideal candidate should possess a strong background in technical support, particularly with AI-enabled tools, IP networking technologies, and exceptional customer service skills. The role offers a hybrid working environment requiring three days on-site each week.
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