More jobs:
Hybrid Tier 1 Technical Support Engineer – IP/VoIP
Job in
Aylesbury, Buckinghamshire, HP19, England, UK
Listed on 2026-08-01
Listing for:
Francisco Partners
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
8x8 is seeking a Tier 1 Technical Support Engineer to provide first-line technical support to customers, across phone, email, and portal channels, in a hybrid role based at the Aylesbury, UK office. You will diagnose issues, escalate when needed, and promote self-service through a knowledge base.
The role emphasizes strong customer service, teamwork with senior engineers, and adherence to KCS knowledge-management practices. Working hours are standard business times, with on-site days required.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×