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Hybrid Tier 1 Technical Support Associate
Job in
Aylesbury, Buckinghamshire, HP19, England, UK
Listed on 2026-08-11
Listing for:
8x8, Inc.
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
8x8, Inc. is hiring a Tier 1 Technical Support Associate for our UK-Aylesbury office. You will deliver first-line support across billing, orders, Professional Services scoping, and technical issues, using Salesforce/Jira for case management.
Hybrid role with on-site work three days a week and a focus on fast, customer-first resolutions. You will adapt communications to various customer backgrounds, gather necessary information, and resolve or route issues within SLAs and KPIs.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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