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Hybrid Tier 1 Technical Support Associate

Job in Aylesbury, Buckinghamshire, HP19, England, UK
Listing for: 8x8, Inc.
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23000 - 30000 GBP Yearly GBP 23000.00 30000.00 YEAR
Job Description & How to Apply Below

8x8, Inc. is hiring a Tier 1 Technical Support Associate for our UK-Aylesbury office. You will deliver first-line support across billing, orders, Professional Services scoping, and technical issues, using Salesforce/Jira for case management.

Hybrid role with on-site work three days a week and a focus on fast, customer-first resolutions. You will adapt communications to various customer backgrounds, gather necessary information, and resolve or route issues within SLAs and KPIs.

For the Hybrid Tier 1 Technical Support Associate position at 8x8, Inc., we are reviewing applications now.

Are you ready to take on the Hybrid Tier 1 Technical Support Associate role at 8x8, Inc.?

We would love to welcome a new Hybrid Tier 1 Technical Support Associate to our group in Aylesbury, England, United Kingdom.

Step into the Hybrid Tier 1 Technical Support Associate role at 8x8, Inc. in Aylesbury, England, United Kingdom and grow with us.

Position Requirements
10+ Years work experience
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