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Customer Service Lead, Order & Logistics; Hybrid

Job in Aylesbury, Buckinghamshire, HP19, England, UK
Listing for: Msd
Full Time position
Listed on 2026-10-19
Job specializations:
  • Supply Chain/Logistics
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 64000 GBP Yearly GBP 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Merck & Co., Inc. seeks a Lead Associate, Customer Service to steer daily Order & Logistics operations, optimise fulfilment, and manage supply with SAP. You will drive continuous improvement, automation, and data-driven decisions across Demand Planning, Supply Chain, and Distribution partners.

You will coach a team, monitor performance, and address risks while delivering exceptional service and compliant processes in a hybrid work setup.

This role, Customer Service Lead, Order & Logistics (Hybrid) at Msd, could be your next opportunity.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Service Lead, Order & Logistics (Hybrid) role at Msd, based in Aylesbury, England, United Kingdom.

We are looking to fill the Customer Service Lead, Order & Logistics (Hybrid) position at Msd in Aylesbury, England, United Kingdom.

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