Estate Officer

Estates Operative

£31,207.15 per annum

Aylesbury, Buckinghamshire

Permanent, Full Time

Are you an experienced Estate Officer looking for a new role?

At Fairhive we’re excited to welcome an enthusiastic and friendly Estate Officer to our Estate Services team. If you enjoy hands-on work within an organisation that makes a real difference in peoples’ lives then this could be the perfect opportunity for you!

About the role…

In this role, you will be using your technical, communication and attention to detail skills to directly improve the lives of our residents. Collaboration is key, as you will be working with a variety of other Estate Officers, and our friendly administrative staff and other colleagues, to achieve our goals.

In addition to your technical skills, warm and friendly communication is essential as you will be the friendly face of Fairhive for our tenants.

The key duties of the role will include:

* Providing a flexible, responsive, high quality estate monitoring service to Fairhive’s housing estates and communal areas

* Identifying and diagnosing repair works required within communal areas and determine the best value for money solution.

* Acting as a ‘good neighbour’, providing a point of contact for any enquiries residents have about their homes or services that we provide

* Supporting the health & safety of residents living within our flatted blocks

* Working flexibly to manage a patch of flatted blocks, which at times might include Rossiter House, in relation to their operational safety, maintenance, waste management arrangements, cleanliness, grounds maintenance and overall appearance

* Undertaking monthly health and safety inspections of communal areas of flatted blocks, following up on actions identified and ensuring items are dealt with promptly.

* Making safe and reporting any Health & Safety matters which might constitute a danger on our estates

* Monitoring contractor performance (cleaning / grounds maintenance) to support the wider aims & objectives of the Estate Service work and support the H & S Team to ensure that the flatted blocks are safe for our residents.

For more information, please refer to the attached job description

About you

You’ll have:

* Practical minor repair skills in a range of areas

* A strong awareness of current Health & Safety regulations

* A valid and current driving licence

* Good organisational, time management, and problem solving skills

* Basic IT skills

About us

At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.

We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.'

We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.

In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.

At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.

We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life!

You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.

Our commitment to you

We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse…