Domestic Supervisor

Domestic Supervisor

Stoke Mandeville Hospital, Mandeville Road, Aylesbury, Bucks, HP21 8AL

Healthy outcomes start with positive patient experiences.

• £14.49 per hour + Sodexo benefits
• 40 hours per week
• Shift Pattern: 5 days out of 7
• Parking on site / Uniform provided
• Permanent contrac
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Job Introduction

Make a Difference Every Day

Join a role where your work truly matters. As a Domestic Supervisor with Sodexo at Stoke Mandeville Hospital, you’ll play a key part in creating a safe, clean, and welcoming environment that directly impacts the health and well-being of patients, staff, and visitors. Your leadership will help prevent the spread of infection and contribute to a high standard of care. Join Sodexo and be part of something greater.

You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do

• Lead and support a team of Domestic Assistants, making sure high standards of cleanliness, hygiene and service are consistently maintained across the hospital.
• Organise daily staffing, rotas, annual leave and overtime, ensuring the right people are in the right place at the right time.
• Respond quickly and effectively to requests through the Helpdesk and Navenio systems, prioritising urgent requirements and deploying resources accordingly.
• Carry out regular quality and cleanliness audits, taking prompt action where standards need to improve.
• Support recruitment, induction, training, competency checks and appraisals, helping colleagues develop and perform at their best.
• Manage domestic equipment and materials responsibly, ensuring they are clean, secure, well maintained and used within budget.
• Build positive relationships with colleagues, patients, clients and other hospital teams, while always following health, safety, infection prevention, confidentiality and trust procedures.

What You’ll Bring

• Experience of supervising or leading a cleaning, domestic or facilities team, ideally within a healthcare or similarly demanding environment.
• Good attention to detail and the ability to complete audits, records and other documentation accurately.
• Physical ability to carry out manual aspects of the role.
• A proactive approach and the confidence to respond quickly to service requests and resolve issues effectively.
• Professional integrity, reliability, and a positive attitude.
• A customer-focused approach, with clear communication skills and a commitment to delivering a high-quality, responsive service for patients, colleagues and clients.

Be part of a team that puts people first—and feel proud of the difference you make every day.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55…