Head of Operations

Overview

This is a rare and exciting opportunity for an experienced operational leader to influence, innovate, and drive excellence across finance, estates, IT, compliance, catering, health & safety, and organisational development. If you are motivated by purpose, thrive in a dynamic environment, and want to make a meaningful difference in the lives of children and young people with SEND, we would love to hear from you.

About the Role As our Head of Operations, you will:

This is a role for a strategic thinker who can also deliver operational excellence day to day.

• Provide strategic leadership across all non teaching operational functions of the Federation
• Lead financial planning, budget management, and long term resource strategy
• Oversee estates and facilities management across multiple sites, ensuring safe, secure, and high quality learning environments
• Drive digital development, cyber security, and IT strategy
• Lead on compliance, risk management, data protection, and statutory responsibilities
• Manage key operational leaders including Premises, Finance & IT, Catering, Marketing, and Health & Safety
• Support the Principal and Heads of School in delivering the Federation's strategic vision
• Lead capital projects, procurement, and value for money initiatives
• Develop and implement fundraising and income generation strategies
• Report to and advise the Governing Board on all operational matters

• Senior level experience in financial management and operational leadership
• Strong understanding of estates, facilities, and health & safety management
• Knowledge of data protection and safer recruitment
• Experience managing teams and developing staff
• Excellent communication, interpersonal, and organisational skills
• High levels of accuracy, attention to detail, and professional integrity
• Ability to work under pressure, prioritise effectively, and meet deadlines
• Confident use of IT systems, including Microsoft 365, IOSH Certificate
• GCSEs in English and Maths
• Full UK Driving Licence

• Experience in the education sector
• Knowledge of Access Education Finance, Arbor MIS, or Smartlog
• Small Pool Operators Certificate
• Commercial or business acumen

• A commitment to the Federation's values and to achieving the best outcomes for pupils
• Integrity, honesty, resilience, and adaptability
• Ability to build strong relationships and collaborate effectively
• A positive, flexible approach and willingness to work across multiple sites