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Complaint Resolution Team Lead - Hybrid, Drive Outcomes

Job in Aylesbury, Buckinghamshire, HP19, England, UK
Listing for: Amplius
Full Time position
Listed on 2026-08-06
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 40404 GBP Yearly GBP 40404.00 YEAR
Job Description & How to Apply Below

Amplius is seeking a Complaint Resolution Team Leader to supervise a team of Complaint Resolution Officers, manage complex complaints, and ensure timely, fair outcomes under the Housing Ombudsman’s Complaint Handling Code.

This hybrid role based in Milton Keynes or Rushden offers a 36.25-hour week, with office presence and a salary of £40,404 per year; DBS clearance and right to work in the UK are required, with no sponsorship provided.

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