Store And Parts Administrator

Key Responsibilities

• Handle incoming calls, emails, and customer enquiries.
• Identify and source spare parts using manuals and parts catalogues.
• Prepare quotations, process orders, and follow up sales opportunities.
• Liaise with customers, suppliers, and engineers to ensure accurate order fulfilment.
• Maintain stock levels, receive deliveries, prepare parts for dispatch, and update stock records.
• Use company software to manage enquiries, orders, warranty claims, service requests, and stock control.
• Assist with stock takes and inventory reconciliation.
• Maintain a safe, clean, and organised working environment.

• Strong communication, customer service, and organisational skills.
• Good computer literacy and numeracy.
• Experience in parts administration, stock control, or a similar role.
• Ability to read parts catalogues and schematic drawings is advantageous.
• Clean driving licence, CSCS card, and telehandler licence are desirable.

• Professional and courteous manner.
• Team player with a proactive approach.
• Reliable and dependable.
• Ability to work independently and use initiative.
• Commitment to maintaining high standards of accuracy, safety, and customer service.

Hours:

8.30am - 5pm with a 1 hour lunch break

Salary: £30,000 - £35,000 DOE

For more information about the role, apply today!