Used Car Sales Manager

Used Car Sales Manager / Used Vehicle Sales Manager / Sales Controller role for a leading automotive retailer, working as part of a busy dealership team to support customers through their vehicle purchase.

Must have the right to work in the UK. Full UK driving licence required.

Location:

Aylesbury
Pay / salary: £50,000 per annum, plus commissions, OTE up to £70,000 per annum
Job type:
Permanent / full-time role
Shift and schedule:
Full-time, 5 days per week, Monday to Saturday rota

• Pension scheme
• Life assurance
• 30 days' holiday including bank holidays, rising with length of service
• Discounts on vehicles, aftersales products and servicing
• Wellbeing support including flu vaccinations, Mental Wellness Champions, a wellness app and access to a digital GP
• Additional recognition perks including customer service awards, employee of the quarter schemes, management thank you initiatives and long service recognition

Our client is a long-established automotive retailer with dealerships across the UK and a strong focus on customer service, training and colleague development. This opportunity sits within a dealership sales department and involves supporting customers from their first enquiry through to choosing, purchasing and collecting their vehicle.

• Previous experience in used car sales management, sales control or a similar automotive leadership role is required.
• Strong understanding of used vehicle sales processes, lead management, negotiation, closing, stock management and performance targets.

• Lead the used car sales operation, managing the full sales process from enquiry through to handover
• Set, monitor and drive sales targets, conversion rates, margins, stock turn and other key performance indicators
• Coach, support and motivate the sales team to deliver a first-class customer experience and achieve agreed objectives
• Manage used vehicle stock, pricing, advertising and presentation standards across the forecourt and online platforms
• Support customer enquiries, negotiations, part-exchange valuations, finance introductions and compliant sales processes
• Work closely with the General Manager and wider dealership departments to maximise used car volume, profitability and customer satisfaction