Customer Relationship Lead

The opportunity.

We're looking for a dynamic Community Relationship Lead for our Haddenham Park. The role will position Haddenham Park at the heart of the local community, building trusted relationships with families, healthcare professionals, local organisations and community groups whilst converting enquiries into long term residents through an outstanding experience.

• Highly skilled in relationship building, you'll be swift to develop strong community relationships and partnerships to drive and promote occupancy.
• Experienced and creative, you'll lead effective marketing campaigns to generate enquiries and showcase the beauty of Haddenham Park
• Passionate about the resident experience you'll inspire your team to create an enriching and engaging calendar of lifestyle and relaxation options that residents will always want to be part of.
• Lead and oversee the full enquiry journey within the home, ensuring every prospective resident and family receives an exceptional, compassionate and timely experience from initial enquiry through to admission.
• Organise and attend networking events, community initiatives and local partnerships to raise the profile of the home.

Family. With an already established network in Aylesbury, you'll be rewarded in the relationships you'll continue to build with residents, families, your team and external stakeholders.

Heart: Improving the lives of older people is something you're passionate to make happen.

Adventurous: Experience commissioning a home is valuable but the drive and ambition to overcome challenges and meet targets is essential.

Creative: With a background in developing lifestyle programs, and event planning, you'll shine in creating wonderful moments for residents.

• Lifestyle Savings: Exclusive discounts on 1,150+ brands for shopping, dining, and leisure.
• Wellbeing Support: Access to mental, physical, and financial wellbeing resources, with 24/7 online GP consultations for you and your family.
• Majesticare Grants: Monthly £250 grants for personal or community projects.
• Recognition & Rewards: Celebrate achievements with our 'Values Heroes' program and annual Star Awards.
• Career Development: Ongoing training and growth support.
• Diversity & Inclusion: A welcoming, inclusive environment for everyone.