Warehouse Supervisor

Warehouse Supervisor,

Location:

Aston Clinton, HP22 5WJ

Reporting to:
Warehouse Team Manager

We are looking for a proactive and hands‑on Warehouse Supervisor to oversee shift operations and ensure efficiency, accuracy, and excellent customer service across all warehouse activities. This is a key leadership role where you will lead, motivate, and support a team of operatives, acting as the first point of contact for operational issues. You'll play an important role in maintaining a safe, productive environment while driving continuous improvement and supporting business growth.

• Oversee daily warehouse operations to maximise efficiency using the WMS
• Monitor productivity and ensure alignment with operational targets
• Plan workflows, staffing levels, space utilisation, and equipment layout
• Pick, pack, and dispatch orders accurately in line with quality standards
• Coordinate safe loading and unloading of vehicles
• Maintain stock accuracy through effective receiving and picking processes
• Support cycle counts, stock takes, stock transfers, and consolidation
• Provide clear and accurate end‑of‑shift handovers

• Lead, coach, and motivate team members to achieve performance targets
• Train staff to resolve day‑to‑day operational challenges
• Induct new and temporary employees effectively
• Deliver KPI‑based feedback and performance reviews
• Support investigations and disciplinary processes (including note‑taking)
• Manage staffing levels, absence, and leave requests in line with policy

• Act as a super user of the WMS to drive operational efficiency
• Identify inefficiencies and implement improvements
• Collaborate with Team Managers to analyse performance and enhance productivity

• Promote and enforce health and safety standards and legal compliance
• Conduct pre‑shift checks and "walk and talk" handovers
• Ensure MHE checks are completed before use
• Monitor equipment usage and ensure MHE is charged and maintained
• Secure the warehouse at the end of each shift

• Liaise with account managers and admin teams to resolve issues efficiently
• Work collaboratively with other supervisors and managers
• Maintain high housekeeping standards across the warehouse

• Carry out any other reasonable duties as required

• Proven experience in a warehouse supervisory or team leadership role
• Strong understanding of warehouse operations and procedures
• Excellent leadership, communication, and interpersonal skills
• Confident managing performance and delivering direct feedback
• Strong problem‑solving and decision‑making abilities
• Continuous improvement mindset
• Good knowledge of warehouse health and safety regulations
• Proficient in Microsoft Office and Warehouse Management Systems (WMS)

• Valid MHE licences (Aisle Master, Counterbalance, PPT)
• Experience managing MHE fleet and users (preferred)