Part Time Mortgage Administrator – Larkfield

Mortgage Matter - Wards of Kent

The Package

Start Date:ASAP

Basic Salary:£27,404 with the opportunity to earn additional bonus £900 (all Pro Rata)

Location:Larkfield

Work Pattern:Monday to Friday (10.00 am-3 pm)

• Benefits: 33
  days paid Holiday (with an extra day off for your birthday!) (Pro Rata)
• Pension
• Life Insurance
• Company Rewards and Incentives
• Structured Career Path
• Employee Assistance Scheme
• Paid entry fees for charitable events

We are looking for a part-time Mortgage Administrator to support one of our top Mortgage Advisors in the business!

Arun Estates is the largest independent estate agency in the south-east of England. Our Mortgage services arm,
Mortgage Matters is part of the Arun Estates Estate Agency Network. Locally known as Wards of Kent, we also incorporate Douglas Allen in East London and Essex, Cubitt & West in Surrey, Sussex and Hampshire and Pittis on the Isle of Wight. So altogether over 100 branches!

• Keeping our clients fully aware of the progress of their mortgage
• Liaising between Lenders, Solicitors, Sales Progressors, Mortgage Advisors and Residential Branch Managers
• Maintaining a compliant service in line with the Financial Conduct Authority and our obligations to/from clients under the Data Protection Act
• Updating records contained on our computer software
• Accurate filing of our paper-based files, both while in progress and maintaining an accountable/traceable dead filing system

• Professional and business-like
• Exceptional at customer service
• Able to problem-solve and remain calm under pressure
• Motivated, tenacious, and energetic
• Hard working and focused
• Excellent planning with the ability to prioritise workload
• Knowledge of the mortgage process (would be an advantage

This is a great opportunity to join our family!

But don’t just take our word for it, see just some of the results from our annual employee engagement survey;

95%share our company values of integrity, honesty and trust

94%feel their managers are approachable

91%of our people enjoy their work

91%of colleagues feel respected and valued by their managers

90%feel supported by their colleagues