Group Benefits Administrator

Overview

We’re a Kelowna based Third Party Administrator/Payor (TPA/TPP) improving the health benefits experience for employers, insurers and, well, everybody! Our team leverages digital-focused strategies to provide members with fast, easy and thoughtful benefits experiences. To put it simply, we provide group benefits plans, but we’re a technology company first. Our team embraces autonomy, complexity and a connection between effort and reward as three qualities that foster a truly satisfying career and strive to separate ourselves from the corporate herd.

We’re looking for a dynamic Benefits Administrator with a minimum of 1-2 years’ experience in the Benefits industry to work as part of our Customer Support team!

• Processing enrollments, employee changes and terminations
• Ability to analyze and investigate premium discrepancies
• Interpret related Benefit policies and procedures and support compliance with government and provincial regulations

• Must have previous experience of 2-4 years in an insurance company, group benefits role
• Previous experience in Customer Service role
• Exceptional interpersonal skills to build positive relationships with our clients
• Excellent communication skills both verbal and written
• Attention to detail and maintaining accurate client files
• Dedicated team player with the ability to take the initiative, be independent with a positive attitude and dedication to quality and accuracy
• Highly organized, accurate and detail oriented; well-developed ability to perform complex mathematical calculations and to see beyond the numbers
• Strong organizational skills including the ability to prioritize and multi-task
• A good understanding of personal computers and software, particularly MS Word, Excel, Outlook and G Suite

• Employer Paid Group Benefits Plan including:
• Long Term Disability (employee paid)
• Critical Illness
• $1000 Flex Spending account
• Opportunity for Growth
• Full –Time, Monday to Friday schedule
• Paid Vacation and Personal time off
• Work life balance
• Employee assistance program

8-hour shift - Shift schedule could be anywhere from 8 am to 12pm start time depending on the business need at time of hire.