Commercial Account Executive

# Commercial Account Executive Region:
Scotland

Location:

Ayr Job reference: ANEE
01881## The role
** Commercial Account Executive*
* ** NFU Mutual – Ayr & Stranraer Agencies*
* ** Full-time | Permanent | Competitive Salary (From £30,000 per annum) + Benefits*
* ** Introduction to NFU Mutual
** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices  
** About the Agency
** As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the
** Ayr & Stranraer Agency.*
* ** About the Role
** This is an exciting opportunity to manage and develop an established portfolio of commercial clients, with a strong focus on the agricultural sector. While previous experience in insurance is not essential, a proven track record in customer service and ideally some experience in sales or relationship management is key.  
** In this role, you will:*
* • Build strong, trusted relationships with existing commercial customers  
• Meet clients face-to-face across Ayrshire and Wigtownshire, providing expert guidance and tailored solutions  
• Identify opportunities to grow accounts and introduce additional NFU Mutual products  
• Proactively seek new business opportunities (a smaller but important part of the role)  
• Deliver the exceptional service NFU Mutual is known for by going the extra mile when needed  
• Work closely with colleagues to ensure the smooth running of the agency and a consistently positive client experience  
** About you*
* ** We’re seeking someone who is:*
* • Customer-focused, with a genuine desire to help people and solve problems  
• Confident and personable, able to build rapport quickly and communicate clearly  
• Self-motivated, enthusiastic, and keen to learn  
• Organised, with strong attention to detail  
• Experienced in customer service, relationship management, or sales  
• Insurance experience is welcome but not essential—full training and support will be provided.  
• Full UK driving licence required  
** What we Offer*
* • Competitive salary and performance-related bonus   
• 26 Annual Days Leave + Bank Holidays  
• Access to YuLife Health & Wellbeing App  
• Group Life Cover – 2 x Salary  
• Nest Pension scheme contributions  
• Full training and ongoing professional development  
*
* How to Apply

** If you’re driven, personable, and ready to be part of a successful and growing local agency, we’d love to hear from you.  Please send your CV and a short covering note to linda  
** Closing Date:  Friday 30th January 2026.*
* ** Please note you  will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
** Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.

Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.
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