Patient & Complaints Lead
Listed on 2026-11-02
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Nursing
Charge Nurse
NHS Ayrshire & Arran in Ayrshire is seeking a Complaints Manager based at Ailsa Hospital on a permanent basis. The role covers all aspects of handling feedback and complaints, with 36 hours per week and a UK driving licence.
You will work with senior management and multidisciplinary teams to drive improvements in complaint handling, provide guidance to staff and complainants, and coordinate issues with external bodies such as SPSO and other agencies.
We are currently recruiting a Patient Experience & Complaints Lead for our team in Ayr, Scotland, United Kingdom.
This is a great position to take on the Patient Experience & Complaints Lead role at NHS Ayrshire & Arran.
As a Patient Experience & Complaints Lead, you will play an important part at NHS Ayrshire & Arran in Ayr, Scotland, United Kingdom.
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