Police Dispatcher

recruitment summary

$1,700 - monthly flexible benefit plan contribution for medical benefits.

bilingual incentive pay, longevity pay & so much more!

• resume

• detail your experience, education, and training relevant to the position.
• your application should cover your employment history for at least the past ten years (if employment history extends to 10 years or more).
• list your most recent experience first.
• include at least three professional references (do not include relatives as references).

• a valid typing certificate is required at the time of application.
• the certificate must verify a typing speed of 40 net words per minute
  .
• the certificate should not be dated later than 12 months from the date of application.
• it must indicate the source of the in-person test facility and confirm that the typing test was a five (5) minute timed test
  .

failure to comply with these requirements may result in disqualification from the position.

for questions regarding this recruitment, please contact hrteam or .

• receives requests for police or other emergency services over the phone.
• answers 911 calls.
• screens incoming calls to determine necessity, priority, and type of response required.
• monitors other radio frequencies to be aware of incidents elsewhere that may affect city police operations.
• monitors cameras throughout the building.
• dispatches, as necessary, police units in response to calls for service or request from officers in the field.
• uses law enforcement terminology and cites code sections by number.
• calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary.
• keeps track of police unit locations and status.
• maintains constant radio communication with personnel in the field.
• runs warrant checks on subjects, registration checks on vehicles, and property checks.
• relays information and instructions to personnel in the field.
• maintains accurate log of incoming service requests and actions taken.
• prepares other reports and records as directed; maintains files necessary for dispatch as assigned.
• enters, updates, and retrieves information from the computer and teletype networks.
• provides general information to the public.
• as necessary, refers callers to appropriate agencies.
• calms angered or distraught callers.
• maintains calm in radio transmissions during hectic, tense, and dangerous situations.
• may assist citizens and police officers with translation related needs.
• provides temporary and vacation relief for other staff as necessary.
• may search prisoners on an as needed basis and supervise and care for infants and children awaiting transportation.

education and/or experience:

any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example combinations include graduation from high school or equivalent and two (2) years of experience in typing and general clerical work including one year of experience with required considerable public contact.

knowledge, skills, and abilities

knowledge

• considerable knowledge of office procedures, record keeping system, forms correspondence, reports and other materials common to operation of a police department.
• police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency.
• agencies involved with police activities.
• penal code, vehicle code, and local municipal code.
• 911 system and tdd deaf translation system.
• computerized systems used in municipal law enforcement agencies.

ability

• ability to communicate clearly and concisely, both orally and in writing.
• type accurately at a speed of not less than 40 net words per minute.
• understand and follow oral and written instructions.
• learn and follow standard broadcasting procedures and rules.
• learn and utilize a wide variety of codes and computer commands.
• spell accurately.
• work various shifts.
• operate computer terminal and other office equipment quickly.
• accurately, and at times, concurrently.
• respond to emergency and problem situations effectively.
• understa…