Police Dispatcher Lateral

to be considered as a police dispatcher lateral, applicants must be actively employed by another post-certified agency in order to transfer.

now eligible for a $10,000 bonus!

$1,700 - monthly flexible benefit plan contribution for medical benefits.

bilingual incentive pay, longevity pay, & so much more!

full-time police dispatcher - $5,307.29 - $6,451.04/monthly.

part-time police dispatcher - $30.62 - $37.22/hourly.

please note the benefits listed under the benefits tab do not apply to part-time employees. Only full-time employees are eligible for benefits. Part-time employees typically work up to 19 hours a week, cannot work more than 28 hours a week, serve at will, and are exempt from the civil service system.

application requirements

resume

typing certificate:1) 40 net words per minute;
2) within 12 months of application submission;
3) in-person test required;
4) five-minute timed test.

class characteristics

the police dispatcher is a journey level class and incumbents are required to perform the full range of dispatching duties. Incumbents provide guidance to subordinate staff and are tasked with the training of less experienced personnel.

supervision exercised

receives direction from a department supervisor or administrator. Provides work guidance and direction to subordinate department dispatcher and administrative support staff.

for questions regarding this recruitment, please contact hrteam.

essential functions

• receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect city police operations; monitors cameras throughout the building.
• dispatches, as necessary, police units in response to calls for service or requests from officers in the field; uses law enforcement terminology and cites code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests assistance when necessary.
• maintains location of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, and property checks; relays information and instructions to personnel in the field.
• maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks.
• provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during hectic, tense, and dangerous situations; assists citizens and police officers with translation related needs.
• provides temporary and vacation relief for other staff as necessary; searches data on prisoners; oversees and cares for infants and children awaiting transportation.
• performs related duties as required.

qualifications

education and/or experience

• 
  education
  : hs/ged.
• 
  experience
  : two (2) years of experience in typing and general clerical work including one year of experience with required considerable public contact.

licenses or certification

• possession of and ability to maintain a valid class c california driver’s license and a satisfactory driving record.
• possession of the certificate of completion from a california post approved law enforcement dispatcher academy.

knowledge, skills, and abilities

knowledge

• office procedures, record keeping system, forms, correspondence.
• reports and other materials common to operation of a police department.
• police dispatching procedures and the laws and regulations…