Supervisor Donor Allocation

At One Legacy, every moment counts. As the nation’s largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope
. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration
, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives.

Job Type:Full-time, Exempt

Hours:12‑hour shifts 6pm‑6am. Must be available evenings, holidays, and weekends as required.

Work Setting:In‑person

Travel:The Supervisor, Donor Allocation is required to travel by personal auto or air to meeting sites (i.e. transplant centers, donor hospitals, CME, etc.) and other locations.

Summary of Functions:The Supervisor, Donor Allocation will oversee, direct, and develop the Donor Allocation Coordination functions. The Supervisor, Donor Allocation will also be responsible for the development, implementation, and evaluation of policies and procedures relating to the broad aspects of organ allocation and assists in developing protocols for company‑wide data flow collection. As part of the management team, this individual actively fosters an organizational culture that is based on collaboration, support, and constructive feedback;

he/she provides input as needed into organizational policy development. Hires staff, performs personnel disciplinary action, and performs involuntary separations per HR policies.

Duties & Responsibilities:The Supervisor, Donor Allocation will oversee, direct, and develop the Donor Allocation Coordination functions.

Essential Job Functions:

• Provides daily oversight of all the allocation process to facilitate effective organ allocation to maximize organs transplanted.
• Manages departmental staff scheduling.
• Plans, prepares for, and manages department meetings.
• Counsels and disciplines staff based on HR policies and procedures.
• Approves time‑off requests and time sheets for staff.
• Participates in Donor Allocation Triage on‑call schedule as needed.
• Can perform all functions of the organ allocation process.
• Functions as a primary trainer for the department.
• Ensures proper training and skills assessment review of all donor allocation staff.
• Upholds all One Legacy policies and procedures and professionalism standards organization wide.
• Performs other duties as assigned.

Organ Allocation Functions:

• Responsible for after action review of the organ allocation process issues and successes.
• Oversees organ allocation, including local organ sharing variances and policies, and ensures that it conforms to the One Legacy and UNOS policies.
• Maintains current knowledge of organ allocation policies; keeps staff informed of changes and provides consultation and training to all staff when needed.
• Ensures that deviations from normal allocation process are clearly documented and a letter is sent to UNOS compliance department.
• Directs activities that monitor effective and appropriate responses to organ and import donor referrals.
• Oversees all donor information entered in the Unet database in a timely manner by the Donor Allocation Coordinator.
• Functions as a Donor Allocation Coordinator on shift as needed and provides administrative backup/consultation for all staff, as needed.
• Serves as a resource to the department to handle the escalation of donor allocation related issues/concerns with internal and external partners.
• Debriefs donor situations with placement staff and provides support.
• Reviews donor activity routinely with the clinical management team.
• Interacts on a regular basis with staff and Operations Leadership team, to ensure complete communications is linked throughout Operations Leadership and staff.
• Stays up to date with all AOPO and CMS guidelines; UNOS policies.
• Directs the Donor Allocation Coordinators (DAC) on UNOS and transplant center follow up reporting in a timely manner.
• Oversees the daily operations of the Donor Allocation Department via structured feedback and accountability metrics reviewed.
• Conducts individual meetings with Donor Allocation staff on a regular interval. Meetings will serve to provide the staff with performance…