Associate Director, Global Patient

About This Role

As the Associate Director, Global Patient Finding, you will play a key strategic role in shaping and evolving Biogen’s global Patient Finding capabilities, with a primary focus on Rare Diseases. You will lead enterprise-level initiatives focused on how patients are identified, diagnosed, and initiated on treatment across global markets, partnering closely with global, regional, and affiliate stakeholders.

This role combines strategy, innovation, analytics, and stakeholder leadership. You will define and operationalize the global Patient Finding operating model, drive scalable analytics- and AI-enabled solutions, and influence senior leaders across the organization to ensure measurable patient and business impact. Operating in a highly matrixed environment, this role requires resilience, strong strategic judgment, and the ability to influence without formal authority.

• Define, own, and evolve Biogen’s global Patient Finding strategy and operating model, with a focus on Rare Diseases
• Establish strategic priorities, governance principles, and success measures aligned with enterprise CE&O objectives and portfolio needs
• Lead the global Patient Finding initiative portfolio end-to-end, ensuring initiatives are prioritized, resourced, and sequenced effectively
• Drive enterprise-level Patient Finding initiatives across multiple therapeutic areas
• Own the Patient Finding performance framework, including KPIs, success metrics, ROI tracking, and value delivery reporting
• Use analytics and insights to inform strategic prioritization, decision-making, and senior leadership discussions
• Set the innovation agenda for Patient Finding, including advanced analytics, AI-enabled solutions, and emerging technologies
• Select and oversee external partners, methodologies, and pilots aligned with global strategy and enterprise impact
• Provide strategic oversight and guidance to international affiliates, ensuring alignment while enabling local adaptation
• Influence and align senior stakeholders across regions and functions in a highly matrixed environment
• Act as a strategic partner to affiliate leadership teams, including senior Commercial and CE&O stakeholders
• Drive adoption of scalable Patient Finding capabilities and best practices globally
• Translate external innovation and industry trends into strategic recommendations and internal capabilities
• Build strong collaboration across global, regional, affiliate, analytics, and external partner teams
• Operate with resilience and a solutions-oriented mindset to navigate complex stakeholder environments and drive change

You are a strategic, resilient, and highly collaborative leader who thrives in complex global environments. You are comfortable operating with ambiguity and influencing senior stakeholders across regions, functions, and cultures. You bring a strong consultative mindset, balancing strategic thinking with pragmatic execution. You are known for your ability to build alignment, drive change, and bring people on board through credibility, data, and relationship management rather than authority.

You are analytical by nature, with strong business acumen and curiosity around innovation, analytics, and AI-enabled solutions. You know how to navigate matrix organizations effectively, elevate appropriately when needed, and maintain momentum in fast-evolving environments.

• Significant experience (10+ years) operating at a global or regional level within the pharmaceutical or biotechnology industry
• Bachelor’s degree required (BA/BS); MBA preferred
• Strong background in Rare Diseases, patient journey mapping, patient identification, or related areas
• Proven experience shaping strategy, influencing senior stakeholders, and leading enterprise-level initiatives
• Demonstrated ability to operate effectively in highly matrixed global organizations
• Strong stakeholder management and influencing skills across senior commercial, CE&O, and affiliate leadership teams
• Proven resilience and ability to drive change in evolving or ambiguous environments
• Strong project and program management capabilities across complex global initiatives
• Experience working with…