IT Business Process Consultant - Sales & Marketing

Shape the future of CRM by designing scalable Salesforce solutions across a global landscape.

Act as the key link between business vision and technical execution in Sales & Marketing.

Drive innovation, integration and transformation on a modern Salesforce platform.

Join a global team where architecture excellence meets real business impact.

We are seeking a Salesforce Solution Architect to join our team.

How you make impact

Own and design the end-to-end Salesforce solution architecture across Sales, Service and Marketing Clouds, ensuring scalability, performance and security.

Translate business requirements into robust technical designs, functional specifications and architecture blueprints.

Act as trusted advisor to business and IT stakeholders, driving alignment between commercial objectives and technology solutions.

Lead full lifecycle delivery including solution design, development oversight, testing, releases and continuous improvements.

Design and govern integrations between Salesforce and enterprise systems (e.g. ERP, APIs, middleware).Provide technical leadership, define standards and guide development teams to ensure quality and best practices.

Manage incidents, enhancements and vendor delivery while enabling users through training, documentation and support.

Location This is a Baar-based hybrid role, with three in-office days each week to enable rapid collaboration.

Your qualifications

Bachelor’s degree in Computer Science, Information Systems or related field.

Proven experience (typically 5+ years) as a Salesforce Architect / Solution Architect in enterprise environments.

Deep expertise across Salesforce platform (Sales Cloud, Service Cloud, Experience/Marketing Cloud) and architecture principles (Einstein solutions). Experience in Salesforce architecture, secure development, release management, Git-based source control, and CI/CD deployment automation.

Strong experience (at least 4 yrs) in system integration (REST/SOAP APIs, middleware) and data architecture/security

Hands-on knowledge of Salesforce configuration and development (Apex, Lightning, flows, data models).Strong stakeholder management, communication and leadership skills in global, cross-functional environments. Ability to lead design sessions and communicate standard and custom-design options to customers and stakeholders.

Salesforce certifications (e.g. Application/System/Technical Architect) and Agile/project delivery experience are a plus.

Your opportunity

At Medela, you will be joining a global community of colleagues, united by the purpose that drives our business: helping people. Medela exists to advance human health and wellbeing through knowledge-based and innovative human milk and medical vacuum solutions.

Our employees are empowered to serve this purpose in a family-owned company that is growing rapidly around the world. We value intensive exchanges, diverse perspectives, and unbureaucratic decisions. You will have the opportunity to develop at an international level, and witness the direct impact your work has on our company’s success.

If you are interested in this opportunity, we are looking forward to receiving your application.

Due to work permit restrictions, we can only consider applications from Swiss Nationals, UK, EU citizens as well as relevant work-permit holders for Switzerland.

For this recruitment we will not consider any applications sent through by agencies.
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