Security Supervisor

Security Manager / Head of Guest Experience

YOU ARE PART OF WHAT WE ARE AND WHAT WE DO

Our Vision at Bahrain Surf Park is to bring surfing to the nation, and develop passion for health, wellbeing and fun through Waves for All.

We will attract visitors from all continents,growing Bahrain’s surf and beach culture, and act as a catalyst to establish

Bahrain not only as the Premier Surf Destination of the Middle East, but as aleading destination for fun - with Water, Waves and Surfing at our core.

We will create smiles, happiness, and wellbeingthrough safe fun activities for all backgrounds, abilities and generations, nowand into the future.

OVERVIEW AND PURPOSE OF YOUR ROLE

As Security Supervisor, you will lead and support the daily on-the-floor operations ofthe security team across Bahrain Surf Park. You are responsible for safeguarding guests, staff, contractors, and physical assets across all parkzones, including entry gates, the surf lagoon, retail venues, F&Boutlets, offices, and parking grounds.

Reporting directly to the Security Manager, you play a critical operational role in ensuring shift coverage, conducting routine guard post inspections, monitoring surveillance systems, and responding promptly to emergency or safety incidents. Leading by example on the floor, you will foster a welcoming, safe, and family-friendly environment that embodies the Aloha Spirit while upholding firm security and loss prevention standards.

ROLE RESPONSIBILITIES

Security Leadership & Operations Management

• Strategic Security Oversight: Develop, implement, and review comprehensive park-wide security policies, standard operating procedures (SOPs), emergency responseplans, and risk assessments.
• Team & Vendor Management: Direct and supervise internal security supervisors/guards andthird-party security contracted personnel, ensuring proper shiftscheduling, deployment, post checks, and performance auditing.
• Perimeter & Access Control: Oversee security checkpoints, guest entry gates, VIP turnstiles,vehicular access, delivery docks, and staff access control systems.
• Crowd Management: Plan and execute security protocols for high-capacity operationaldays, VIP visits, major corporate events, surf competitions, and publicgatherings.

Systems, Surveillance & Loss Prevention

• CCTV & Technology Management: Monitor and maintain the park's surveillance network, alarms, and electronic access systems, ensuring maximum uptime and data compliance.
• Loss Prevention & Asset Protection: Implement proactive measures to prevent theft, vandalism,unauthorized entry, trespass, and inventory shrinkage across retail,storehouses, and cash handling areas.
• Investigation & Reporting: Conduct formal internal investigations into security breaches,theft, property damage, accidents, or misconduct, delivering thoroughreports and actionable recommendations to executive leadership.
• Crisis & Incident Response: Act as the primary Incident Commander during facility emergencies, security threats, severe weather events, or evacuation scenarios.
• Safety Drills & Training: Coordinate routine emergency drills (evacuation, fire safety,lockdown, medical emergencies) in partnership with Lifeguards,Operations, and Health & Safety teams.
• Government Liaison: Serve as the primary liaison with local government agencies,Ministry of Interior (MOI), Police, Civil Defence, and trafficauthorities to ensure strict legal and statutory compliance.

Team Development & Training

• Security Training: Conduct continuous physical security, de-escalation, conflict resolution, first aid, and customer care training for the security team.
• Culture Alignment: Ensure all security staff embody the "Aloha Spirit,"maintaining an approachable, professional, and guest-friendly demeanor while upholding firm safety…