Surf Academy Team Member
Listed on 2026-10-14
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Sports/Fitness/Wellness
Recreation & Leisure, Event Staff/ Venue Crew, Event Management & Planning -
Hospitality / Hotel / Catering
Event Staff/ Venue Crew, Event Management & Planning
Bilaj Aljazayer, Kingdom of Bahrain | Posted on 09/13/2026
YOU ARE PART OF WHAT WE ARE AND WHAT WE DOOur Vision at Bahrain Surf Park is to bring surfing to the nation, and develop passion for health, wellbeing and fun through Waves for All. We will attract visitors from all continents, growing Bahrain’s surf and beach culture, and act as a catalyst to establish Bahrain not only as the Premier Surf Destination of the Middle East, but as a leading destination for fun - with Water, Waves and Surfing at our core.
We will create smiles, happiness, and wellbeing through safe fun activities for all backgrounds, abilities and generations, now and into the future.
OVERVIEW AND PURPOSE OF YOUR ROLEThe Surf Academy Team Member is the first point of contact for guests after check-in at the main reception. Under the supervision of the Surf Academy Manager, you will prepare guests for their surf sessions by confirming bookings, issuing rental equipment (wetsuits, surfboards, and accessories), and guiding guests toward the most suitable gear based on the session format, surf experience, and the guest’s comfort level.
Assurfing is new to many guests in Bahrain, this role is strongly guest-facing: you will help first-timers feel confident, safe, and excited. You will receive on-the-job training from the Surf Academy Manager to develop product knowledge and operational procedures.
ROLE RESPONSIBILITIES- Welcome guests and explain the process clearly (what happens next, where to go, what to wear, timing)
- Verifysession bookings and rental inclusions (time, level, package, equipment)
- Ensure guests are ready on time and the guest flow remains smooth during peak periods
- Fitand distribute rental equipment: wetsuits, surfboards, leashes and accessories
- Supportguests in choosing appropriate equipment
- Answer basic questions in a friendly, reassuring way, especially for guests whoare new to surfing
- Receive,sort, and store equipment after use following internal procedures
- Inspect equipment for damage and report issues promptly to the Surf Academy Manager
- Ensurewetsuits are rinsed/clean, organised by size, and ready for the next use
- Keepthe Surf Academy/rental area clean, safe, and welcoming
- Support Guest Experience Team when needed (guest flow, directions, queue support, general assistance)
- Communicate clearly with the Surf Academy team to prevent delays and resolve guest issues quickly
- Proactivelyflag stock gaps, sizing issues, or recurring equipment problems
- Passion for water sports and an interest in surfing (surfing,wakeboarding, kitesurfing, SUP, diving, swimming, etc.)
- Comfortable working in a fast-paced, outdoor, guest-facing environment
- Confident communicator with attention to detail (bookings, sizes, timing)
- Basic knowledge of surf equipment and/or board sports gear
- Experience in rentals/retail/hospitality in a sports, beach, or leisure environment
Team player with great people skills, with a proactive attitude and ability to motivate and inspire guest
Must have tact and discretion indealing both with visitors and colleagues
- Strong customer-service attitude: warm, calm, and professional
- Willingness to learn: open to feedback and training to build surf/equipment knowledge
- A strong desire to get people active and improve accessibility and inclusivity for all
- Committed to working early mornings, later nights, weekends and holidays as required when the site is at its busiest
- Competitive salary with career growth opportunities
- Shared accommodation available for staff.
- Holiday allowance, medical and life insurance in line with Bahraini Labour Law
- Unique workplace only meters from the ocean
- Access to surf sessions in a world-class Wavegarden facility
- Be part of a dynamic,…
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