General Manager- Western Baker

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Full Time Baker City, OR, US

Salary Range: $65,000.00 To $75,000.00 Annually

GENERAL MANAGER

Reports To:

Regional Director of Operations

Requirements:

5 years hotel operations experience with a minimum of 3 years at the management level (General Manager or Assistant GM)

Knowledge of Choice or similar branded hotel systems.

Must be an effective leader, self-motivator, team builder, and willing to work 50+ hours per week; at a minimum of 5 days per week.

Summary:

Manages hotel to ensure efficient and profitable operation by performing the following duties personally or through subordinate supervisors.

General Responsibilities:

Optimize and maximize guest and associate experience.

Responsible for the overall success of the hotel, using effective leadership, sales, and expenses control skills to drive revenue, maximize profits, and ensure quality.

Effectively manage and motivate associates to ensure achievement of overall financial results, guest, and associate satisfaction.

Champion of the hotel’s internal and external communications and record keeping.

Ensures that corporate, divisional, department policies and procedures are adhered to all levels.

Primary Functions:

Revenue:

Aggressively pursue sales and revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget.

Profit:

Effectively manage and control all operational expenses including labor, overtime, supplies, etc., enforce Fine Hospitality’s procurement guidelines, and seek and implement cost saving strategies.

Quality:

Guest Service – Ensure that the hotel meets and exceeds Fine Hospitality and brand standards for guest satisfaction.

Training – Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to Fine Hospitality training guidelines and policies.

Sales and Marketing – Provide leadership support, actively participate, and direct the sales team. Take an active role in the preparation and implementation of the hotel’s Sales and Marketing Plan, prospects and make sales calls, and capitalizes on all revenue opportunities.

General Manager is constantly aware of new market trends and activities of competitors and makes changes to operations to stay competitive.

Community Involvement:

Ensure good standing in the community by developing and maintaining relationships with local organizations such as the Chamber of Commerce, Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.

Leadership:

Leading – Motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition.

Work Ethic – Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Fine Hospitality’s Standard Operating Procedures.

Is able to effectively interpret financial results in regard to revenue, payroll costs, and expenses.

To assist in the preparation of the Annual Operation Budget this will form part of the business plan.

To establish and monitor cost and expense control systems and procedures to achieve budgeted operation results.

Is able to take corrective measures and actions to ensure highest possible profitability.

Maximizes revenue through a pro-active approach.

Specific Responsibilities:

Send a daily end of the day activity and accomplishment email to Director of Operations or…