Rent Specialist

Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take. Our employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement.

We are committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day.

The Rent Specialist will be responsible for ensuring timely application and collection of rental income. The Rent Specialist will provide support to Finance Operations, Asset Management, Real Estate Operations, and Finance Accounting departments on rental income and collection matters.

• Accounting Responsible for ensuring timely, accurate application and collection for all rental income categories. Appropriately bills tenant’s additional rent expenses (to include late charges and interest) as needed, permissible to lease language and delinquent status. Maintain accurate tenant ledger records and proper notification of changes to other department personnel.
• (M) Analyze assigned portfolio for outstanding balances and actively collect outstanding charges per defined Lease. Responsible for ensuring all funds within the individual portfolio are applied, offset, reviewed, and processed prior to Property Accounting Month-end close deadlines. Responsible for maintaining and processing regular ledger reconciliations and payment audits. Ability to comprehend Tenant remittance and utilize company resources to discern client payments.
• Administration Timely collection of outstanding tenant rental charges. Ability to analyze Lease documentation for rent steps, and proper late or default notifications. Responsible for maintaining Accurate collection effort memos.
• Point-of-contact for rental payments within the assigned portfolio Professional, effective communications with tenant for timely payment compliance and follow-up.
• Communicate with new tenants regarding account payment setup and provide any additional documentation needed for rental payments.
• Completion of monthly reports (to include, but not limited to) Set Rent Increases, Memo Review, and AR aging reports. Update Landlord-initiated ACH for changes in rental income per defined Lease escalations.
• Perform other duties as assigned.

Ability to identify information to clarify a situation, seek that information from appropriate, multiple sources, and use skillful questioning to abstract the information. Notices discrepancies and inconsistencies in available information. Carefully weighs the job responsibility priorities and can function effectively under pressure. Excellent attention-to-detail skills; ability to monitor own work and work of others for completeness and accuracy; ability to organize information and materials for others.

Strong oral and written communication skills and presentation abilities, including the ability to communicate complex ideas to large groups and management. Ability to cultivate and maintain positive, working relationships. Excellent PC skills including Outlook, Word, Excel, and YARDI. Bachelor’s Degree or equivalent from a four-year college or university is preferred. Zero to two years of work experience.

This position is based in our…