Wireless Client Consultant

As a Wireless Client Consultant , your work directly supports Tru Connect’s mission to bridge the digital divide. You’ll consult with individuals in Bakersfield communities, guiding them through wireless enrollment while delivering a respectful, informative experience. The Wireless Client Consultant role requires a blend of consulting skills with community outreach, and is ideal for those who value measurable outcomes and service-driven impact.

The Wireless Client Consultant is responsible for:

• Consult with customers directly in community outreach settings to introduce essential wireless services
• Enroll eligible individuals into approved telecom programs with accuracy and professionalism
• Clearly explain service features, eligibility criteria, and usage guidelines in an approachable manner
• Assess individual needs and recommend appropriate wireless solutions based on program offerings
• Ensure all enrollment documentation is complete, accurate, and compliant with requirements
• Track daily activity, enrollment metrics, and performance goals
• Collaborate with Wireless Client Consultant team members to refine outreach techniques and improve client experience