It Systems And Network Admin

Position: IT SYSTEMS AND NETWORK ADMIN
POSITION SUMMARY:

Under general direction, the System & Network Administrator provides comprehensive broad technical support across systems, networks, security, and applications. This role manages the installation, configuration, maintenance, and troubleshooting of hardware, software, security, networking, and IT infrastructure to ensure reliable, secure, and efficient operations. System & Network Administrators act as versatile advanced problem-solvers who can handle diverse technologies and support organizational needs end to end.

Supports a wide range of IT systems and user needs in a casino environment. Provides 'jack-of-all-trades' support across hardware, software, networking, security, and vendor systems.

ESSENTIAL FUNCTIONS:

Systems & Servers Install, configure, and maintain Windows & Linux servers.

Perform patching, updates, and system monitoring.

Manage Active Directory and Entra  lifecycle processes, permissions, MFA, Group Policies, and access reviews.

Support virtualization environments (VMware, Hyper-V).Administer & support in backup and disaster recovery operations.

Utilize scripting and automation tools (Power Shell, Bash, etc.) to improve operational efficiency and consistency.

Networking & Security Configure and maintain switches, VLANS, firewalls, and Wi-Fi networks.

Troubleshoot connectivity issues and escalate complex cases.

Enforce security policies, support phishing simulations, and manage patch deployments.

Support VPN and remote access solutions.

Assist with vulnerability remediation and security hardening initiatives.

Support endpoint protection, MFA, logging, and security monitoring platforms.

Participate in incident response and recovery activities.

Applications & Cloud Administer Microsoft 365 services including Exchange Hybrid, Teams, SharePoint, Entra , and related cloud technologies.

Implement and manage Mobile Device Management (MDM) solutions.

Support specialized vendor and business applications (POS, property management, kiosks, ATMs).Assist with web applications (IIS, certificates).Hardware & Endpoint Build, configure, and deploy user PCs/laptops with required software.

Maintain printers, peripherals, kiosks, ATMs, audit machines, and surveillance systems.

Respond to helpdesk tickets and provide Tier 1–4 technical support across infrastructure, systems, networking, security, and end-user technologies.

Operations & Projects Maintain accurate network diagrams, system inventories, configuration records, and operational documentation.

Ensure changes and troubleshooting procedures are documented according to departmental standards.

Work with vendors for system support, procurement, and compliance requirements.

Coordinate and manage vendor escalations through resolution.

Validate vendor recommendations and implementation plans before production deployment.

Participate in infrastructure projects, system upgrades, and technology rollouts.

Other duties assigned as needed.

Participate in change management, maintenance planning, and infrastructure lifecycle activities.

Monitor infrastructure health, availability, and performance using enterprise monitoring tools.

Respond to alerts, outages, and service degradation events.

Identify recurring issues and implement long-term corrective actions.

Alignment with and demonstration of the organization's Vision, Purpose, Values, and Commitments is an essential function and expectation of this position.

POSITION

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Leadership:
Takes ownership of escalations, projects, and gives guidance to junior IT team members.

Customer Focus
- Making…