Technical Support Engineer — FinTech API & Customer Success
Listed on 2026-11-01
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IT/Tech
Technical Support, IT Support, Cybersecurity, HelpDesk/Support
Plaid is hiring a Technical Support Engineer to manage customer issues from initial symptom to resolution, collaborating with Product and Engineering to reach solutions.
You will respond to tickets via Zendesk, troubleshoot with internal tools, and contribute to process improvements while maintaining a customer-first mindset.
Candidates should have 2+ years in a customer-facing role and experience with REST APIs, SQL, CSS, HTML, and at least one scripting language.
We have an opening for a Technical Support Engineer — Fin Tech API & Customer Success in CA, United States within Sales, IT & Technology.
For the Technical Support Engineer — Fin Tech API & Customer Success position at Plaid, we are reviewing applications now.
Step into the Technical Support Engineer — Fin Tech API & Customer Success role at Plaid in CA, United States and grow with us.
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