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Incident & Escalation Engineer - Support & Delivery

Listing for: Netskope
Full Time position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR

Job Description & How to Apply Below

Netskope is seeking a Service Delivery & Supportability Engineer to join our enterprise TAC team. You will be the primary contact for escalated IT administrator issues and work cross-functionally with sales, engineering, and product management to drive resolutions.

You will own escalation processes, participate in incident response, and help build scalable support tooling and procedures while mentoring junior engineers. A strong background in Linux, Windows, and mobile environments is preferred.

Consider building your career as a Incident & Escalation Engineer
- Support & Delivery at Netskope.

We appreciate your interest in this position.

Join Netskope and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Incident & Escalation Engineer
- Support & Delivery role at Netskope, based in CA, United States.

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