Branch Manager

Pinnacle Recruitment Services is partnering with an established and growing organization to identify an experienced Branch Manager for its Bakersfield operation.

The ideal candidate is a hands-on operations leader who understands how to manage people, drive operational efficiency, maintain strong customer relationships, and take ownership of the financial performance of a business.

We are seeking someone who is equally comfortable reviewing operational metrics and financial performance as they are working alongside employees in the field. This opportunity is well-suited for a leader with experience in field services, transportation, construction services, industrial services, or other operationally intensive environments.

• Oversee all aspects of daily branch operations, ensuring efficient service delivery, productivity, safety, and customer satisfaction.
• Lead, coach, and develop supervisors, drivers, field personnel, and administrative employees.
• Manage branch financial performance, including revenue, profitability, operating expenses, labor costs, and budgets.
• Oversee scheduling, dispatch, route efficiency, staffing, and daily field operations.
• Coordinate fleet and equipment readiness, preventive maintenance, inspections, and repairs.
• Monitor operational KPIs and implement improvements to increase efficiency, service quality, and profitability.
• Build and maintain strong customer relationships, resolve escalated concerns, and identify opportunities for business growth.
• Oversee hiring, onboarding, training, performance management, and employee development.
• Promote a strong safety culture and ensure compliance with company policies and applicable regulations.
• Maintain a visible, hands-on presence throughout the operation, providing support and leadership wherever needed.

• 5+ years of progressive leadership experience in operations, branch management, or a related field.
• Demonstrated experience managing sizable teams, ideally including supervisors or team leads.
• Strong understanding of P&L management, budgeting, cost control, and operational performance.
• Experience overseeing field employees, transportation, fleet/equipment, logistics, or service operations.
• Proven ability to improve processes, develop employees, and drive operational results.
• Strong communication, problem-solving, and customer relationship management skills.
• Comfortable working in a fast-paced, hands-on environment with competing operational priorities.
• Experience in commercial services, equipment rental, construction, industrial operations, transportation, or similar industries preferred.