Production Subject Matter Expert

Overview

The Production Subject Matter Expert is responsible for identifying, developing, and implementing all production processes to include training modules, SOP’s, work instructions, One Point Lessons, and standardize work processes. Good Communication and Leadership capabilities. Enable the management and delivery of projects focused on improving processes the team utilizes for a well-structured set of tools and methodologies.

• Lead process improvement initiatives across the department, to deliver efficiencies and benefits to internal customers.
• Document and monitor business processes, business rules, metrics, and standard operating procedures as a result of improvement initiatives.
• Develop the training plan for all new hires, internal position movement and temporary employees.
• Train all production staff on Ross, Red Zone, and any other required systems for the organization.
• Work with the Supervisor to plan and schedule the employee’s training.
• Assist and support with production personnel to troubleshoot errors and incidents to find root causes and solutions.
• Challenge stakeholders to maximize opportunities from process improvement initiatives.
• Promote and develop a continuous improvement culture across the business.
• Champion the need and benefit by utilizing a structured approach to business process improvement.
• Coach and support project team members in use of tools and methodologies.
• Deliver process improvement training to all production employees as needed.
• Verify that the employee is capable to demonstrate the position duties, ensure feedback is given to the Supervisor, and update the Skill Matrix to reflect the employee’s knowledge.
• Annual review of training documents with all employees.
• Safety, Quality and “Lead by Example” mentality.
• Performs other related duties as assigned.

• Legibly and accurately complete paperwork.
• Self-motivated/self-driven.
• Team player willing and able to collaborate well with team members.
• Must be able to follow and communicate directions thoroughly.
• High attention to detail.
• Develop and support data capture and data management processes.
• Define, scope, plan and manage project delivery.
• Must be able to add, subtract, multiply, divide in all units of measure and compute rate, ratio and percentage with proficiency.
• Champion strategic end to end process initiatives with and across Units.
• Ensure project teams and key stakeholders are kept informed across relevant project activities.
• Establish and proactively manage internal relationships.
• Excellent communication skills – verbally and written
• 1-3 years of experience in a manufacturing.
• Microsoft Office Programs (Power point, Word, Excel, etc.)
• Ability to read, write, and speak in English, Spanish a plus.
• Associates or Bachelor’s degree in business management, commerce, industrial engineering or related field a plus.

This position is classified as Non-Exempt (eligible for overtime). The expected hourly rate for this position is between $25.00 – $33.00 per hour based on a full‑time schedule. Location, confirmed job‑related skills and experience will be considered in setting the actual hourly rate.

The Company is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law.