Hollister - Key Lead, Valley Plaza

About the Role

Hollister - Key Lead, Valley Plaza – Abercrombie & Fitch Co. The Key Lead is responsible for ensuring that all customers receive a quality in‑store experience. Acting as the Floor Supervisor, you will provide guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively while driving sales and customer satisfaction.

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

• Work at least 12‑16 hours per week, with schedule varying weekly.
• Required availability on Saturdays, Sundays, and certain holidays.
• Hours may increase during peak times to support business needs.

• High School Diploma or G.E.D. equivalent (preferred).
• At least 1 year of retail experience (preferred).
• No supervisory or managerial experience required.
• Customer Focus, Communication, Interpersonal Interaction.
• Fashion Trend Knowledge, Outgoing, Assertiveness.
• Adaptability/Flexibility & Stress Tolerance.
• Poise & Ambition, Multi‑Tasking, Applied Learning, Work Ethic.
• Omni‑Channel Services knowledge.

As an associate, you’ll be eligible for a variety of benefit programs designed to fit your lifestyle, including:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Training and Development
• Global Team culture and support

The starting rate for this position is $19.70 per hour. The recruiting pay range is $19.70 – $19.70 per hour, and may be modified in the future.

Abercrombie & Fitch Co. is an Equal Opportunity employer.