1st Shift Warehouse Clerk

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield Health Care has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.

Shield Health Care is looking for a full-time Warehouse Clerk to join our Logistics Team at our Valencia, CA headquarters. Warehouse Clerks are responsible for working in a safe manner, order fulfillment, packing, shipping and receiving of products, and on occasion supporting intercompany deliveries. The Warehouse Clerks work together as a team with members rotating through different areas of the warehouse to learn and complete the different functions of activities that take place to fulfill customer orders.

The Warehouse Clerk position may require occasional overtime and/or weekend work to meet operational requirements.

• Order Pulling:
  • Interpret and process order forms
  • Pull and prepare all shipments
  • Indicate quantities filled or backordered on the pick ticket
  • Initial order with employee number when completed
  • Place order in bin and put on the conveyor belt and move to next order
  • Replenish stock as necessary
• Order Packing:
  • Pack all verified orders for shipment. Ensure product protection and customer satisfaction
  • Insert all marketing materials or flyers requested in each order
  • Mark boxes "1of 2," etc. if multiple boxes are part of the shipment
  • Write the customer's initials on the package(s) and indicate C.O.D. as needed
  • Initial order with employee number when completed
  • Ensure complete order is passed to shipping station
  • Restock boxes in packing stations
• Order Checking:
  • Verify that order is correct prior to packing. Return all incomplete orders
  • Ensure backorders are correctly annotated or all lines are filled
  • Initial order with employee number when completed
  • Ship and confirm all C.O.D. and credit card orders
  • Separate all paperwork in appropriate bins according to distribution method
• Shipping Station (Manifest):
  • Inspect orders for completion, proper packaging, documentation, and act as final audit prior to shipment ensuring customer satisfaction
  • Process shipment using defined mode (i.e. next day, UPS, USPS)
  • Ensure that all backorders and credit cards are appropriately processed
  • Ensure that personal packages (employee shipments) information is returned to management for processing
  • Ensure that all packages have been shipped at the end of each shift
  • Perform nightly closeout of carriers at the end of each day
  • Ensure carriers receive reports and all packages are picked up each day
• Interdepartmental Deliveries:
  • Pickup, sort & deliver all company mail (gelco, standard mail, overnight, etc.)
  • Daily trips to include post office, bank and any local runs as required
  • Follow-up on any late/missing mail
  • Inventory control and ordering of all printing material (i.e., envelopes) and office supplies
• Maintenance of company van; cleanliness, service and reporting to management any issues
• Warehouse Administration Area:
  • Daily sorting of orders and directing orders to pick areas
  • Answer inbound calls for customer service and centers
  • Manage printers
  • Process willcalls, credit cards, back orders, and employee orders
  • Conduct manual ship confirmation of orders
• Receiving Clerks:
  • Receive, inspect, and store all inbound inventory
  • Perform all inventory control functions
  • Receive, inspect, and store all inbound returns
  • Supervise all functions which process through receiving such as deliveries, solicitations, pick-ups and unauthorized entry into building
• All team members will ensure that their work area…