Lead Driver

Description

Rentals To Go was founded in Norwich, New York in 2000 as a portable toilet business. Today our business includes offices in Texas, Florida, and several branches across Upstate New York. We have done business across the United States and expanded our services to much more than portable toilets to include portable: bunk houses, campers, flushable restroom trailers, laundry facilities, mobile command centers, light towers, refrigeration units, water storage containers, temporary fencing, and generators.

Our mission is to make life better for our customers by providing superior equipment and services and consistently creating the best home away from home experience. As we continue to grow and expand, we remain committed to maintaining a safe work environment for our employees and a family-like culture.

We provide a competitive benefits package that lets you live life the way you intend. We offer so much more than a regular paycheck; our benefits package is chock full of perks such as paid time off, health care opportunities, 401k matching, paid holiday and more.

The Lead Driver is responsible for supporting the Driver/Yard Supervisor in coordinating daily driver activities, maintaining service quality, and ensuring safe and efficient route operations.

This position serves as a working team leader, providing hands‑on guidance, training, and support to drivers while actively performing driving and servicing responsibilities as operational needs require.

The Lead Driver works directly under the Driver/Yard Supervisor and serves as a primary point of contact for drivers regarding daily routes, equipment concerns, service expectations, and operational challenges.

The ideal candidate demonstrates strong leadership, reliability, problem‑solving abilities, and a commitment to customer service, safety, and teamwork.

• Assist the Driver/Yard Supervisor with coordinating daily driver activities and route execution.
• Monitor route progress and communicate delays, service concerns, or operational challenges to the supervisor.
• Assist drivers with route questions, scheduling changes, and service‑related issues.
• Perform assigned routes, deliveries, pickups, and equipment servicing as needed.
• Provide additional field support when routes are behind schedule or staffing shortages occur.
• Coordinate with dispatch and routing personnel to ensure efficient daily operations.
• Assist with preparing vehicles, equipment, and supplies for daily routes.
• Help ensure all assigned routes and service responsibilities are completed accurately and on time.

• Serve as a primary resource for drivers regarding daily responsibilities, company procedures, and service expectations.
• Assist with onboarding and hands‑on training of new drivers.
• Train employees on proper equipment servicing, vehicle operation, safety procedures, and customer service standards.
• Provide ongoing coaching and guidance to improve driver performance and efficiency.
• Promote teamwork, accountability, and professionalism among drivers.
• Identify performance or attendance concerns and communicate them to the Driver/Yard Supervisor.
• Lead by example through a strong work ethic, positive attitude, and commitment to company standards.

• Conduct routine quality checks to ensure equipment is properly serviced and maintained according to company standards.
• Identify and report service deficiencies and assist with implementing corrective actions.
• Respond to customer service concerns in the field and communicate unresolved issues to the supervisor.
• Ensure portable toilets and other rental equipment are cleaned, stocked, and maintained to company…