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Our client is seeking a motivated and organized Assistant Store Manager to support operations and team leadership in their retail stores, with a focus on remote oversight and coordination. This role is crucial for ensuring efficient store functioning, fostering a positive customer experience, and driving sales performance. You will work closely with store teams and management to oversee daily operations, manage inventory, and implement operational strategies.

The ideal candidate has a strong aptitude for retail operations, excellent communication skills, and the ability to manage tasks and support teams effectively in a distributed, potentially remote-friendly capacity. This is a key role for contributing to operational excellence and team development within the company's retail network, leveraging technology for enhanced management and coordination, particularly for stores in the Balikpapan region.

About the Role

Our client is seeking a motivated and organized Assistant Store Manager to support operations and team leadership in their retail stores, with a focus on remote oversight and coordination. This role is crucial for ensuring efficient store functioning, fostering a positive customer experience, and driving sales performance. You will work closely with store teams and management to oversee daily operations, manage inventory, and implement operational strategies.

The ideal candidate has a strong aptitude for retail operations, excellent communication skills, and the ability to manage tasks and support teams effectively in a distributed, potentially remote-friendly capacity. This is a key role for contributing to operational excellence and team development within the company's retail network, leveraging technology for enhanced management and coordination, particularly for stores in the Balikpapan region.

Key Responsibilities

• Assist in the management of daily store operations, focusing on efficiency and customer satisfaction.
• Support the training, development, and motivation of retail sales associates.
• Oversee inventory management, including stock control, receiving, and order fulfillment processes.
• Ensure compliance with company policies, operational procedures, and safety standards.
• Contribute to sales initiatives and visual merchandising efforts to enhance store appeal and performance.
• Handle escalated customer inquiries and resolve issues to ensure a positive shopping experience.

Requirements

• Proven experience in retail management or a supervisory role, with strong operational acumen.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with retail management software and point-of-sale (POS) systems
  .
• Strong understanding of inventory control and operational best practices.
• Ability to manage tasks and support teams effectively in a remote or hybrid environment
  .
• High school diploma or equivalent; a degree in business or a related field is a plus.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Generous employee discounts on retail products.
• Opportunities for career advancement and professional development.
• A dynamic work environment that embraces operational innovation and teamwork.

** Additional Information*
* ** Job Number*
* ** Job Category
** Food and Beverage & Culinary

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