Assistant Store Manager

03998 Assistant Store Manager

Apply for the 03998 Assistant Store Manager role at Cosmo Prof Beauty
.

Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. They develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all primary duties when the Store Manager is not present.

Sally Beauty

Job Title:

Assistant Manager

• 30% Brand: Provides supervision and supports the direction and planning of associates’ daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs and drive customer loyalty in assigned stores. Emphasis is placed on both the in‑store selling model and omni‑channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as the main point of contact to resolve customer issues and concerns.
  
  Analyzes store trends and anticipates customer demands.
• 30% People: Engages, trains and develops teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build a strong network of external candidates. Identifies strengths and opportunities for each associate and addresses them through coaching or counseling. Holds the team accountable to company policies and expectations, maintains positive associate relations, and fosters an environment of diversity, inclusion and belonging.
• 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Supports digital strategies such as omni‑channel fulfillment (SFS/SDD/BOPIS).
• Manages inventory through ordering and shipment processing, payroll hours and scheduling, store opening and closing procedures, and follows company directives accurately and timely.
• 10% Safety / Loss Prevention: Ensures the store environment is safe for associates and customers, enforces all policies and procedures, protects company assets by following inventory and cash control procedures, analyzes reporting tools, and ensures compliance with all HAZMAT training and execution.

• High School Diploma or equivalent
• Must be 18 years of age or older
• Minimum 3+ years of retail sales/customer service experience preferred
• At least 1+ year(s) prior management experience preferred
• Ability to lead or support a team of associates to meet business objectives
• Effective communication skills with team and management
• Scheduling availability that meets the needs of the business
• Cosmetology license desirable, but not required

• Passionate Learner
• Desire to grow and learn
• Flexible Agile Adapter
• Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
• Talent Builder – Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
• Effective Communicator – Expresses information candidly, straight‑forwardly, creating an engaging and open environment
• Team Builder – Develops strong partnerships and engages with all associates, at all levels, across functions/segments, emphasizing inclusion
• Customer Focused Partner – Understands and works to meet the needs of external and internal customers
• Results Driver – Drives and delivers plans, holds self and team accountable to a high standard, demonstrates grit and determination
• Strategic Thinker – Demonstrates vision and broad perspective to drive business performance
• Big Picture Thinker – Executes and adapts plans, follows through on commitments, keeps up with business pace, not afraid to innovate
• Problem Solver Decision Maker – Analyzes information and objectively evaluates alternatives to make sound decisions

• Task Level High
• Departmental…