Lead Worker YPLW Plus

Reference 175881 Lead Worker YPLW Plus Ravenhurst Cottages, Birmingham £26,227.50 per annum 37.5 hours per week Closing Date 24th August 2026 About the role To provide ‘Person Centered' / Trauma Informed' support to customers, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self-sufficient;

this includes recording case studies that reflect achievements of outcomes What you'll be doing Providing a flexible, responsive service which operates in a timely and person-centred manner Signposting customers to relevant sources of information, support, guidance and advice Effectively working in partnership with external agencies for the benefit of customers Completing and following clear risk assessments, and adhering to the organisations Health and Safety Policy Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks).

Ensuring all service delivery is non-judgemental and is delivered in line with equality and diversity requirements. Accurately record and capture client risk information and contribute to the formation of risk management plans. To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations. Play an active role in working flexibly to support the service as and when necessary.

Essential A working knowledge of legislation in regard to delivering support to vulnerable people.

Experience of working within a busy support environment.

Experience of keeping accurate and compliant records.

Experience of working with Microsoft applications. A working knowledge of all aspects of Safeguarding policies and procedures. Experience using a management information system like InForm. Who we're looking for? Reliable and punctual. Trustworthy Ability to maintain confidentiality. Creative. Strong interpersonal skills. Excellent communication skills. Person Centred / Trauma Informed approach. Accurate and factual record keeping. Methodical. Strong work ethic The ability to emathise with vulnerable adults in need of support.

Why join us? This is not just a ‘job' this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day. Our purpose is putting people and communities at the heart of our services and the safe homes we provide.

To deliver against our purpose we will be:
Trustworthy Collaborative Accountable People Focused Caring in all we do The benefits 34 days annual leave, plus the option to purchase up to 5 additional days A day off for your birthday 4 days off when you move home Life assurance (3 x salary) Employee Assistance programme & wellbeing programme Flexible Working options Learning & Development opportunities Who we are?

Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more. The Group consists of;
Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering trauma informed care and support services. We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one…