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Senior ITSM & Governance Analyst
Job in
Ballyclare, County Antrim, BT39, Northern Ireland, UK
Listed on 2026-08-28
Listing for:
Catering
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
A&O Shearman is seeking a Senior ITSM Process Support Analyst to join the IT team in Belfast. You will coordinate ITSM processes, maintain documentation, and drive continual service improvement across Change, Problem, and Service Design processes.
Reporting to the Global Service Desk Senior Manager, you will balance governance with delivery, work with technical teams and vendors, and provide MI and insights to improve service performance in a global context.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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