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Senior ITSM Process Specialist Service Design
Job in
Ballyclare, County Antrim, BT39, Northern Ireland, UK
Listed on 2026-08-28
Listing for:
Catering
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
A&O Shearman is seeking a Senior ITSM Process Support Analyst to join the Belfast IT team, providing senior-level administration and reporting support across ITSM processes. You will coordinate governance forums, ensure evidence and records are complete, and drive improvements while balancing governance with delivery.
The role requires strong ITIL knowledge, 5+ years in IT, and excellent stakeholder engagement. ITIL v4 certification is preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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