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Customer Experience Coach: Store Leader & Stock Champion

Job in Ballyclare, County Antrim, BT39, Northern Ireland, UK
Listing for: Dunelm
Full Time position
Listed on 2026-08-04
Job specializations:
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Dunelm in Newtownabbey is seeking a Customer Experience Manager (Customer Experience Coach) to lead stock controls, campaigns and the overall shopping experience at the store. You will deputise for the Store Coach when needed and drive commercial performance.

You will manage around 30 colleagues including 3 Team Leaders, ensuring stock integrity, updated pricing and a positive customer journey every day.

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