More jobs:
Service Advisor
Job in
Ballymena, County Antrim, BT42, Northern Ireland, UK
Listed on 2026-02-21
Listing for:
BMW Group Retail
Full Time
position Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Lloyd North Tyneside is looking for a Service Advisor.
Your roleWe have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd BMW/MINI retailer based in North Tyneside. Due to the nature of this role, we are looking for candidates with experience.
Salary: £29,000 with OTE of £32,600.
Hours:
08:00 - 17:30, Monday - Friday, working 1 in 4 Saturdays.
Role responsibilities:
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc., and finalising the invoice on completion.
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
- 33 days of annual leave, inclusive of Bank Holidays.
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