Senior PA and Business Support Officer

We are looking to recruit a highly organised and proactive Senior PA and Business Support Officer to support the Adult Mental Health senior leadership team in Ealing Borough.

This role provides senior‑level personal assistant and business support to the Borough Clinical Director and Associate Director and works closely with the Adult Mental Health Senior Management Team.

It is a key position within the service, ensuring effective coordination, governance support and information flow to enable senior leaders to focus on clinical and operational priorities., The post combines traditional senior PA responsibilities with enhanced business, digital and analytical support.

You will coordinate:

• complex diaries and meetings,
• support governance processes,
• track actions and assist with the preparation and presentation of operational, performance and workforce information.

A significant aspect of the role involves working confidently with data, including using Microsoft Excel and Power

BI to analyse, interpret and present information to support service oversight and decision‑making.

Shortlisted candidates will be invited to complete an assessment stage prior to interview. These assessments will reflect tasks relevant to the role and are designed to evaluate skills the successful candidate will be expected to demonstrate in post. Only candidates who are successful at the assessment stage will progress to interview.

• Has significant experience providing PA or senior administrative support to senior leaders
• Is highly organised, proactive and able to prioritise competing demands
• Has excellent communication and interpersonal skills
• Is confident working with data and digital systems, including advanced Excel skills
• Can quickly learn new systems, processes and ways of working
• Is comfortable handling sensitive and confidential information
• Works well independently while contributing positively to team working
• Experience with in the NHS or health and social care environment is desirable but not essential.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs.

The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024‑25 is over £500m. The Trust is rated as "Good" overall by the Care Quality Commission. Forensic services are rated as "Outstanding". The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board.

The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.