More jobs:
Trade Floor Desktop Support Engineer
Job in
Ballymena, County Antrim, BT42, Northern Ireland, UK
Listed on 2026-02-16
Listing for:
mthree Recruiting Portal
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Front Office Desktop Support Engineer required a leading International Bank providing First & Second Line support to their VIP Trade Floor (Front Office) users. You must have a minimum of 5 years’ experience in Desktop Support to include experience in a Trade Floor banking environment and supporting Market Data systems such as Bloomberg and Reuters.
Responsibilities- Dealing with IT support issues & queries via Service NOW
- Provide both First & Second Line Support
- Manage day-to-day support to ensure stability, reliability and availability of applications and services for the business within the Front Office / Trade Floor
- Escalating issues as necessary per established escalation policies
- Collect diagnostics and other supporting evidence to identify the root cause of problems
- Create and maintain all operational documentation, processes and procedures
- Experienced Desktop Support Analyst
- Microsoft Windows & MAC OS
- Active Directory
- Microsoft Office
- Front Office
- Market Data systems such as Bloomberg and Reuters
- Excel
- VDI / Citrix
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×