Analyst Quality Engineering – Automation & AI

Analyst Quality Engineering – Automation & AI page is loaded## Analyst Quality Engineering – Automation & AIremote type:
Office Worker (NOT Remote) locations:
IND:

KA:

Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm:
Intl Tech Park, Innovator Bldgtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 26, 2026 (29 days left to apply) job requisition :
R-98408
*
* Job Description:

**** R-98408 Analyst Quality Engineering – Automation & GenAI
**** Overview
* * Join the Agent Assist (Salesforce) automation team to build, maintain, and extend end-to-end automated test suites for Web, API and mobile flows. Work closely with developers, QA and Dev Ops to keep CI/CD pipelines and reporting reliable.
** Key Responsibilities
*** Should have proven track-record in implementing GenAI use cases in Automation testing to improve overall efficiency
* Design, optimize, and evaluate prompts for LLMs to achieve precise and contextually appropriate outputs across diverse use cases
* Architect and implement dynamic context management strategies, including session memory, retrieval-augmented generation, and user personalization to enhance agent performance.
* Integrate, fine-tune, and orchestrate LLMs within automation frameworks
* Build and manage complex conversational and agent workflows using frameworks like Lang Graph to support multi-agent or multi-step solutions.
* Implement testing, monitoring, and evaluation pipelines to continuously improve prompt effectiveness, context handling, and overall agent performance.
* Design, implement and maintain automated test cases using Robot Framework and Python for Web, API and mobile (Appium) test suites.
* Create and maintain mobile automation scripts (Appium) for iPad test scenarios and troubleshoot device/session issues.
* Develop and maintain CI/CD pipeline scripts (Jenkins, Git Hub Actions) to run, collect and publish test results and reports.
* Integrate and manage test reporting (Robot reports, HTML email templates, artifacts) and automate post-build steps.
* Implement API tests (Playwright Request API or Python HTTP clients) and combine API+UI flows where needed.
* Triage automation failures, debug flaky tests, and coordinate with product/dev teams to resolve CDEX/blocker items.
* Write clear, maintainable test utilities, fixtures and helper libraries; enforce test data handling and tagging strategy.
* Mentor junior automation engineers and participate in sprint planning, retrospectives and code reviews.
** Required Skills & Experience**- ~ 4 years professional experience in test automation or software QA.

- Strong proficiency in Python and Robot Framework or Selenium with Java/Python or Playwright.

- Hands-on experience with Appium for mobile automation (iOS/iPad).

- Experience writing/maintaining Jenkins pipelines and Git Hub Actions workflows.

- Familiar with API testing (requests, Playwright Request API or similar) and JSON/XML validation.

- Solid knowledge of CI/CD, test reporting, artifact management and automated email notifications.

- Comfortable debugging build failures, shell scripting, and reading/modifying Groovy pipeline scripts.

- Basic understanding of SCM tools like Git Hub, Git Lab or SVN and project management tools like JIRA, Zephyr,etc.

- Good communication skills and experience collaborating across QA, Dev Ops and engineering teams.
** Nice-to-have**
- Experience with Playwright (Python) for API or UI tests.

- Prior exposure to enterprise proxies, HAR recording and test parallelization.

- Experience with test flakiness analysis and reliability engineering for tests.

- Prior work experience with Salesforce automation.
** Tools & Technologies**- Selenium or Playwright, Robot Framework, Appium, Python or any other automation framework, Git Hub.

- Having exposure to Jenkins (Groovy pipelines) as pipeline and Git Hub Actions.
** Additional information (if any):
** Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud etc.
** Certification:
** Good to have Automation Testing Certifications
** Education

Qualification:

** Bachelor’s/ Master’s degree in…