Support Engineer: IT Helpdesk & Onsite Support
Listed on 2026-09-18
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Path Forward IT, a Blue Alliance company, seeks a Support Engineer I to provide technical assistance by phone or ticketing system, with onsite support as needed for healthcare clients. You will follow documented procedures, monitor ticket queues, and maintain SLAs.
This role involves documenting work in IT Glue, building client rapport during onsite visits, and traveling 50-75% as required while collaborating with a national MSP network to deliver reliable, patient-centered IT services.
The Support Engineer: IT Helpdesk & Onsite Support role at Blue Alliance is now open for applications in Northern Ireland, United Kingdom.
This is a strong opening to take on the Support Engineer: IT Helpdesk & Onsite Support role at Blue Alliance.
As a Support Engineer: IT Helpdesk & Onsite Support, you will play an important part at Blue Alliance in Northern Ireland, United Kingdom.
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