Contract Manager - Hard Services

An exciting opportunity has now arisen for a Contract Manager (NHS Hard Facilities Management) to join our Hard Facilities Management team in Essex. This team delivers planned, preventative and responsive building repairs for our end client, the NHS.

Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis.

We provide maintenance services within hospitals, ambulance trusts, primary care trusts and mental health trusts.

As Contract Manager you will be responsible for the Hard FM service delivery of Planned Preventative Maintenance (PPM) and Reactive Maintenance to one of our key NHS clients. This is a varied role where you will be the point of contact for all operational issues across 3 Hospitals and 2 Care Homes in Essex. You will ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints.

Managing a skilled maintenance team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites.

• Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide.
• Ensure contractual commitments are met in accordance with KPI's/SLA's.
• Managing these contracts on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators.
• You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance.
• You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving targets whilst ensuring our Company and Clients Policies and Procedures are adhered to.
• Identify and mitigate risk in all areas of contract and operational performance.
• Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings when nominated in accordance with the annual programme.

• Basic salary range £50 - 60k depending on experience
• Car allowance of £5,472 per annum.
• 25 days holiday with the ability to increase up to 30 days.
• Pension Scheme: 4% contributory.
• Eyecare vouchers and free flu vaccinations.
• Health Cash Plan: helping you spread the cost of essential healthcare.
• 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
• Wellbeing and mental health champions readily available at work.
• Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
• Flexible benefits for you to choose from including Private Medical, Critical Illness, Den Plan and Cycle to work schemes.
• Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
• Opportunities for you to progress your career across the business.

• You will be an experienced Contract Manager ideally with experience gained within a healthcare/NHS setting. You may have worked directly for the NHS, for an FM contractor providing service to the NHS or for a consultancy delivering services into this market. We will however also consider candidates with experience gained delivering into other critical workplace environments.
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