Head of Digital Delivery - HM Courts and Tribunals Service - SCS

Lead a geographically distributed team of: c300-400 FTE staff, contractors, managed services and strategic suppliers to:

• Lead the transition of new services delivered by the HMCTS Reform Programme into live service and establish future enhancements of new services in line with DTS, HMCTS and Justice Digital’s strategic objectives. You will be accountable for the service delivery and performance of the Digital Delivery team, providing assurance to HMCTS ExT and MoJ Senior Stakeholders that appropriate governance as been applied.

• Manage delivery and development of key applications and continuous improvement of new applications following their deployment, identifying, managing and being accountable for strategic risk management and real-term benefits realisation. Including the delivery of the necessary changes for Leveson and release in error initiatives – key strategic initiatives of the MOJ.

• Provide application support services that maintain and enhance the technical products that deliver HMCTS’ services to staff, the judiciary, professional users and customers. This includes ensuring the capability to manage current and new services.

• Using Project Management Methodologies (in particular aligning to NISTA principles), lead on and deliver the wider Digitalisation of the Civil Jurisdiction. This will be a significant programme of work managing several critical digital projects simultaneously.

• Acting as a change champion within the HMCTS and Justice Digital space, you will be a positive role model within the senior leadership community a visible advocate representing the technology workstream with Board Level senior officials, Ministers and external partners. Support the CDIO in leading the directorate and delivering the HMCTS Digital Strategy