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Brand Ambassador

Job in Ballymena, County Antrim, BT42, Northern Ireland, UK
Listing for: Service Innovation Group UK Ltd
Contract position
Listed on 2026-03-05
Job specializations:
  • Retail
    Retail & Store Manager, Retail Sales, Merchandising
Job Description & How to Apply Below

The Opportunity

Are you passionate about technology, big brands and retail and driven by creating standout in-store experiences?
We’re looking for an ambitious and professional Brand Ambassador to manage a retail territory, representing world-leading brands across multiple store environments. You’ll play a key role in bringing brands to life, ensuring products are perfectly executed in-store and consistently delivered to the highest standards.
This is a dynamic, field-based role where no two days are the same. You’ll build strong relationships with store teams, take pride in flawless merchandising, and manage your territory with confidence and autonomy, all with the support of your Area Manager.
If you love variety, enjoy working independently, and thrive in a fast-paced retail environment, this could be your next exciting move. This is a fixed term 3 month contract with the potential of being extended.

The Role

As a Brand Ambassador, you will:

  • Work independently across a defined territory, delivering your fortnightly call schedule efficiently across multiple retailers.
  • Build strong relationships with key store contacts to support brand standards and in-store execution.
  • Ensure products are merchandised in line with agreed planograms.
  • Identify and resolve stock availability issues in partnership with store teams.
  • Install and maintain point-of-purchase materials to a high standard.
  • Adapt positively to short-term activity changes and evolving priorities.
  • Deliver against client KPIs and agreed objectives.
  • Accurately complete reporting via CRM systems.
  • Store and manage a small amount of stock and equipment at home.
  • Attend national team meetings and field accompaniments as required.
  • Overnight travel will be required 2-3 times a week but all hotel and meal expenses covered whilst away.
  • Regular travel to Republic of Ireland as well as Northern Ireland coverage.
What we are looking for Essential
  • Full, valid UK driving licence.
  • Ability to influence and build rapport.
  • Self‑motivated with a proactive attitude.
  • Excellent time management.
  • Confident using technology and email systems.
  • Professional and smart approach.
  • Proficiency with technology & software.
Desirable
  • Previous merchandising experience.
  • Experience using Apple products.
What We Offer
  • 20 days holiday + 8 bank holidays (with buy/sell option).
  • All business‑related expenses covered.
  • Mac Book & iPhone.
  • NOW Pension scheme.
  • Life assurance.
  • Employee Assistance Programme.
  • Monthly wellbeing allowance via Heka.
  • Retail discounts.
  • Bike & Electric Car schemes.
  • Eye test / glasses contribution.
  • Ongoing personal development via our Smart Learn platform.
Why Work for Service Innovation Group

At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.
We are proud to be a certified B‑Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.
Our people‑first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high‑trust environment that our colleagues truly enjoy being a part of.
From supporting brands launching into new markets to integrating work‑life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference.
We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.
We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.

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